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How to connect to my game servers FTP
This guide will help you on how to connect to your server FTP. Download Filezilla FTP or any other FTP program of your choice and install it on your computer. Go to your GAME PANEL and find your server FTP IP and PORT like the example below. Go to your CLIENT AREA and find your Username and Password like the example below.  Select Recur Every 1 Days Select Repeat task option Select Repeat Ev
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How to add a game server to your Steam favorites
Navigate to steam Click view at the top Click Servers Click Favorites tab Click add server Paste in your query IP/PORT 38.91.101.160:27016 Click Add Click Refresh at the bottom a couple of times to make sure its querying the server and refresh the data Click the server Click Connect Done  Some games don't have Activity and Stats button support.  Click on the right Upgrade/Downgrade options menu Change the options you want and press 'Click to Continue' but
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How to reinstall your server back to default
Firstly you are going to need to stop the server using the Stop button. Once you've stopped the server you then need to press ···More button. It will load a new page and then click the [ Reinstall ] link. Once it starts the reinstall process don't close the window and wait for it to finish. Once it's reinstall you can then start the server again. ![](https://storage.crisp.chat/users/helpdesk/website/a3b3b5a949f0680/4
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How to change to google and cloudflares DNS servers
Here we will show you how to change your DNS servers in case of problems with connection or propergation delays. ++DNS settings are specified in the TCP/IP Properties window for the selected network connection.++ Example: Changing DNS server settings on Windows 10 Go to the Control Panel. Click Network and Internet > Network and Sharing Center > Change adapter settings. Select the connection for which you want to configure Google and Cloudflare Public DNS. Change the DNS servers t
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How to view and cancel paypal subscriptions
Login to www.paypal.com Once logged in click this to go straight to your "outgoing subscriptions https://www.paypal.com/uk/cgi-bin/webscr?cmd=_manage-paylist Change the dropdown to "Active" and click Go Cancel the subscription to us and its also a good chance to review any other subscriptions you have. ![](https://storage.crisp.chat/users/helpdesk/website/a3b3b5a949f0680/how-to-cancel-paypal-
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How to create sub-users for your gameservers
Please note that users with ticket support must also be a contact on your gtxgaming billing account in order to open tickets. Without being linked to your contact we wont be able to assist sub-admins via ticket. If you have any questions or you need our help don't hesitate to contact our [support system](h
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